Sinch incident

Delivery Issue Guadeloupe - Orange

Resolved after 8 hours 29 minutes, affecting SMS - EMEA, on October 7, 2026.

resolved Oct 07, 2026, 03:19 PM UTC

This incident has been resolved. Incident Start Time: 2026-10-07 04:21 UTC Incident End Time: 2026-10-07 14:20 UTC

Started
Oct 07, 2026, 06:50 AM UTC
Resolved
Oct 07, 2026, 03:19 PM UTC
Duration
8h 29m
Detected by Pingoru
Oct 07, 2026, 06:50 AM UTC

Affected components

SMS - EMEA

Update timeline

  1. investigating Oct 07, 2026, 06:50 AM UTC

    We are currently observing delivery issues in Guadeloupe - Orange. Incident Start Time: 2026-10-07 04:21 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected]

  2. investigating Oct 07, 2026, 08:15 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 07, 2026, 11:40 AM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 07, 2026, 03:19 PM UTC

    This incident has been resolved. Incident Start Time: 2026-10-07 04:21 UTC Incident End Time: 2026-10-07 14:20 UTC

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