Sinch incident

Delivery Issue New Zealand - OneNZ

Resolved after 3 hours 19 minutes, affecting SMS - APAC, on October 4, 2026.

resolved Oct 04, 2026, 03:06 PM UTC

This incident has been resolved. Incident Start Time: 2026-10-04 11:06 UTC Incident End Time: 2026-10-04 13:08 UTC

Started
Oct 04, 2026, 11:47 AM UTC
Resolved
Oct 04, 2026, 03:06 PM UTC
Duration
3h 19m
Detected by Pingoru
Oct 04, 2026, 11:47 AM UTC

Affected components

SMS - APAC

Update timeline

  1. investigating Oct 04, 2026, 11:47 AM UTC

    We are currently observing delivery issues New Zealand - OneNZ Incident Start Time: 2026-10-04 11:06 UTC. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

  2. resolved Oct 04, 2026, 03:06 PM UTC

    This incident has been resolved. Incident Start Time: 2026-10-04 11:06 UTC Incident End Time: 2026-10-04 13:08 UTC

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