Sinch incident

Calling Degradation - PSTN

Resolved after 3 hours 14 minutes, on October 2, 2026.

resolved Oct 02, 2026, 10:20 AM UTC

We want to inform you that we experienced a performance degradation impacting our Calling service. Incident Start Time: 2026-10-02 05:51 UTC Incident End Time: 2026-10-02 09:05 UTC Impact: Customers may have experienced failed attempts when making PSTN outbound calls. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding while we worked to resolve the issue. For further information or assistance, please contact us at [email protected].

Started
Oct 02, 2026, 05:51 AM UTC
Resolved
Oct 02, 2026, 09:05 AM UTC
Duration
3h 14m
Detected by Pingoru
Oct 02, 2026, 05:51 AM UTC

Update timeline

  1. resolved Oct 02, 2026, 10:20 AM UTC

    We want to inform you that we experienced a performance degradation impacting our Calling service. Incident Start Time: 2026-10-02 05:51 UTC Incident End Time: 2026-10-02 09:05 UTC Impact: Customers may have experienced failed attempts when making PSTN outbound calls. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding while we worked to resolve the issue. For further information or assistance, please contact us at [email protected].

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