Sinch incident

Post-Incident Notification - RTCx Services - US

Resolved after 3 hours 36 minutes, on October 1, 2026.

resolved Oct 01, 2026, 10:28 AM UTC

We experienced an issue causing degradation for RTCx services in the US region. The issue was identified and a fix deployed to resolve the issue Incident Start Time: 2026-10-01 8:00 UTC Incident End Time: 2026-05-06 9:36 UTC Impact: Some traffic could have been delayed and/or rejected If you have any questions, please contact [email protected]

Started
Oct 01, 2026, 06:00 AM UTC
Resolved
Oct 01, 2026, 09:36 AM UTC
Duration
3h 36m
Detected by Pingoru
Oct 01, 2026, 06:00 AM UTC

Update timeline

  1. resolved Oct 01, 2026, 10:28 AM UTC

    We experienced an issue causing degradation for RTCx services in the US region. The issue was identified and a fix deployed to resolve the issue Incident Start Time: 2026-10-01 8:00 UTC Incident End Time: 2026-05-06 9:36 UTC Impact: Some traffic could have been delayed and/or rejected If you have any questions, please contact [email protected]

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