Sinch incident

Delivery Issue Sri Lanka - Hutchison

Resolved after 2 hours 2 minutes, affecting SMS - APAC, on September 22, 2026.

resolved Sep 22, 2026, 12:55 PM UTC

This incident has been resolved. Incident Start Time: 2026-09-22 10:26 UTC Incident End Time: 2026-09-22 11:14 UTC

Started
Sep 22, 2026, 10:53 AM UTC
Resolved
Sep 22, 2026, 12:55 PM UTC
Duration
2h 2m
Detected by Pingoru
Sep 22, 2026, 10:53 AM UTC

Affected components

SMS - APAC

Update timeline

  1. investigating Sep 22, 2026, 10:53 AM UTC

    We are currently observing delivery issues in Sri Lanka - Hutchison Incident Start Time: 2026-09-22 10:26 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. resolved Sep 22, 2026, 12:55 PM UTC

    This incident has been resolved. Incident Start Time: 2026-09-22 10:26 UTC Incident End Time: 2026-09-22 11:14 UTC

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