Sinch incident

Delivery Issue Mexico - Izzi

Resolved after 2 hours 15 minutes, affecting SMS - LATAM, on September 22, 2026.

resolved Sep 22, 2026, 06:03 AM UTC

This incident has been resolved. Incident Start Time: 2026-09-22 03:05 UTC Incident End Time: 2026-09-22 05:31 UTC

Started
Sep 22, 2026, 03:47 AM UTC
Resolved
Sep 22, 2026, 06:03 AM UTC
Duration
2h 15m
Detected by Pingoru
Sep 22, 2026, 03:47 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Sep 22, 2026, 03:47 AM UTC

    We are currently observing delivery issues in Mexico - Izzi Incident Start Time: 2026-09-22 03:05 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Sep 22, 2026, 04:51 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 22, 2026, 06:03 AM UTC

    This incident has been resolved. Incident Start Time: 2026-09-22 03:05 UTC Incident End Time: 2026-09-22 05:31 UTC

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