Sinch incident

Sinch Post-Incident Notification - Customer Dashboard

Resolved after 10 hours 44 minutes, on September 9, 2026.

resolved Sep 09, 2026, 07:55 PM UTC

We are retroactively informing you of an incident affecting the Multi-Factor Authentication for the Sinch Customer Dashboard. Impact: Customers may have noticed issues receiving One-time passcodes for AT&T devices during the below timeframe. Incident Start Time: 2026-09-09 11:07 UTC Incident End Time: 2026-09-09 19:44 UTC

Started
Sep 09, 2026, 09:00 AM UTC
Resolved
Sep 09, 2026, 07:44 PM UTC
Duration
10h 44m
Detected by Pingoru
Sep 09, 2026, 09:00 AM UTC

Update timeline

  1. resolved Sep 09, 2026, 07:55 PM UTC

    We are retroactively informing you of an incident affecting the Multi-Factor Authentication for the Sinch Customer Dashboard. Impact: Customers may have noticed issues receiving One-time passcodes for AT&T devices during the below timeframe. Incident Start Time: 2026-09-09 11:07 UTC Incident End Time: 2026-09-09 19:44 UTC

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