Sinch incident

Service Degradation - Elastic SIP Trunking - US East

Resolved after 12 minutes, on September 9, 2026.

resolved Sep 09, 2026, 04:18 PM UTC

During the below time frame we experienced an issue with our Elastic SIP Trunking services in the US East region. Incident Start Time: 2026-09-09 14:34 UTC Incident End Time: 2026-09-09 14:42 UTC Impact: Customers may have experienced intermittent issues with non-completed calls on Elastic SIP Trunking We sincerely apologize for any inconvenience this may have caused.

Started
Sep 09, 2026, 02:30 PM UTC
Resolved
Sep 09, 2026, 02:42 PM UTC
Duration
12m
Detected by Pingoru
Sep 09, 2026, 02:30 PM UTC

Update timeline

  1. resolved Sep 09, 2026, 04:18 PM UTC

    During the below time frame we experienced an issue with our Elastic SIP Trunking services in the US East region. Incident Start Time: 2026-09-09 14:34 UTC Incident End Time: 2026-09-09 14:42 UTC Impact: Customers may have experienced intermittent issues with non-completed calls on Elastic SIP Trunking We sincerely apologize for any inconvenience this may have caused.

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