Is Siit down?

Last checked 6m ago
Current status
Siit is up

No incidents right now.

Official status page: https://status.siit.io · Polled every 5 minutes · 4 components tracked

Siit is operational right now. Last checked 6m ago; the most recent incident resolved 8d ago.

Real-time Siit status, recent outages, and incident history — pulled directly from Siit's official status page at https://status.siit.io every 5 minutes. Pingoru tracks 4 Siit services and has captured 7 incidents in the last 90 days (92.22% uptime). Get email, Slack, Discord, or webhook alerts the moment Siit reports a new incident — free for 5 monitors, no credit card.

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Siit uptime 92.22% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved —
    Started Sep 17, 2026, 09:33 AM UTC · Resolved Sep 17, 2026, 09:33 AM UTC
    Customer PortalPublic API & MCPAdmin DashboardAI Agents
    Timeline · 7 updates
    • investigating · Sep 16, 2026, 10:13 PM UTC

      Status: Investigating We are investigating slower than usual response time and are investigating the reason Affected components AI Agents (Degraded performance) Customer Portal (Degraded performance) Admin Dashboard (Degraded performance) Public API & MCP (Degraded performance)

    • monitoring · Sep 16, 2026, 11:20 PM UTC

      Status: Monitoring We have identified the issue, applied a fix and we are seeing a noticeable decrease in response time. We'll keep monitoring for now. Affected components Public API & MCP (Operational) AI Agents (Operational) Customer Portal (Operational) Admin Dashboard (Operational)

    • identified · Sep 17, 2026, 07:25 AM UTC

      Status: Identified The load and response time have been steadily increasing this morning and we're on it Affected components Public API & MCP (Degraded performance) AI Agents (Degraded performance) Customer Portal (Degraded performance) Admin Dashboard (Degraded performance)

    • monitoring · Sep 17, 2026, 07:42 AM UTC

      Status: Monitoring We applied some configuration changes on our database cluster and are monitoring for recovery Affected components Admin Dashboard (Degraded performance) Public API & MCP (Degraded performance) AI Agents (Degraded performance) Customer Portal (Degraded performance)

    • monitoring · Sep 17, 2026, 08:39 AM UTC

      Status: Monitoring Our jobs are pilling up, we are still applying some changes to fix the underlying issue and we expect to come back to normal in a few minutes. You might notice errors with our agents in the meantime until our queues has fully catched up. Affected components Admin Dashboard (Degraded performance) Public API & MCP (Degraded performance) AI Agents (Partial outage) Customer Portal (Degraded performance)

    • monitoring · Sep 17, 2026, 08:51 AM UTC

      Status: Monitoring Our infra seems to be back on tracks, we are monitoring for results and will provide more information once we confirm after a while. Affected components Customer Portal (Operational) Admin Dashboard (Operational) Public API & MCP (Operational) AI Agents (Operational)

    • resolved · Sep 17, 2026, 09:33 AM UTC

      Status: Resolved Summary Between the evening of 16 September and the morning of 17 September, Siit was intermittently slow and some requests failed. The admin dashboard was most affected. Two short interruptions of a few minutes each occurred on 17 September while our primary database failed over and recovered. The platform has been stable since 10:50 CEST on 17 September. Impact • 16 September, 20:20 to 00:15 CEST (18:20 to 22:15 UTC): intermittent slowness in the admin dashboard, with occasional requests timing out. • 17 September, 08:30 to 10:50 CEST (06:30 to 08:50 UTC): sustained slowness. Requests from the admin dashboard, the employee portal and the Slack and Teams integrations could take many seconds or fail with an error. • 17 September, 09:19 to 09:31 CEST and 10:36 to 10:47 CEST: two brief interruptions of all write operations while the primary database failed over and returned. • 17 September, 10:18 to 10:35 CEST: some Slack/Teams interactions and integration webhooks were not processed on first attempt. They were retried automatically. No data was lost or corrupted. Requests that failed returned an error to the user and were not partially applied. Automations and integrations that could not run were queued and completed once the platform recovered. What happened A recent change introduced real-time refresh of the admin dashboard, so that changes made by other admins or by automations appeared without a manual reload. Under real-world conditions, especially during high traffic / compute periods, this feature generated far more database read traffic than our testing had shown. How we resolved it - We rolled back the real-time refresh feature. The admin dashboard has returned to refreshing on navigation and auto/manual pulling for now. - Restored the primary database and increased read replicas capacity. - Reduced the number of open database connections from our application servers. What we are doing next - Redesigning the real-time refresh feature to batch updates on the server before it is re-enabled - Tightening the safeguards on our database autoscaling and improving our overall architecture to ensure more resilience in the future We are sorry for the disruption. If you noticed an impact we have not described here, please contact [email protected]: mailto:[email protected]. Affected components Public API & MCP (Operational) AI Agents (Operational) Customer Portal (Operational) Admin Dashboard (Operational)

    Latest: Status: Resolved Summary Between the evening of 16 September and the morning of 17 September, Siit was intermittently slow and some requests failed. The admin dashboard was most af…

  2. Resolved —
    Started Sep 10, 2026, 03:21 PM UTC · Resolved Sep 10, 2026, 03:21 PM UTC
    Customer PortalPublic API & MCPAdmin DashboardAI Agents
    Timeline · 3 updates
    • investigating · Sep 10, 2026, 02:32 PM UTC

      Status: Investigating We are experiencing an issue with our infra and our team is on it Affected components Admin Dashboard (Partial outage) Public API & MCP (Partial outage) AI Agents (Partial outage) Customer Portal (Partial outage)

    • monitoring · Sep 10, 2026, 02:43 PM UTC

      Status: Monitoring We have deployed a fix and are monitoring Affected components AI Agents (Operational) Customer Portal (Operational) Admin Dashboard (Operational) Public API & MCP (Operational)

    • resolved · Sep 10, 2026, 03:21 PM UTC

      Status: Resolved This incident is now resolved. It was caused by an infrastructure configuration change that had unintended side effects. The change has been rolled back and we've added safeguards so it can't happen again. Apologies for the disruption and thank you for your patience. Affected components Admin Dashboard (Operational) Public API & MCP (Operational) AI Agents (Operational) Customer Portal (Operational)

    Latest: Status: Resolved This incident is now resolved. It was caused by an infrastructure configuration change that had unintended side effects. The change has been rolled back and we've …

  3. Resolved —
    Started Sep 02, 2026, 08:41 AM UTC · Resolved Sep 02, 2026, 08:41 AM UTC
    AI Agents
    Timeline · 2 updates
    • identified · Sep 01, 2026, 01:42 PM UTC

      Status: Identified We are seing an unusualy elevated error rate response from one of our LLM provider (OpenAI), our own AI agents are impacted Affected components AI Agents (Degraded performance)

    • resolved · Sep 02, 2026, 08:41 AM UTC

      Status: Resolved We haven't received such errors for the past 12h on OpenAI's LLM Affected components AI Agents (Operational)

    Latest: Status: Resolved We haven't received such errors for the past 12h on OpenAI's LLM Affected components AI Agents (Operational)

  4. Resolved —
    Started Sep 01, 2026, 06:12 PM UTC · Resolved Sep 01, 2026, 06:12 PM UTC
    Customer PortalPublic API & MCPAdmin DashboardAI Agents
    Timeline · 3 updates
    • investigating · Sep 01, 2026, 11:58 AM UTC

      Status: Investigating We are investigating an increase in latency Affected components Customer Portal (Degraded performance) Admin Dashboard (Degraded performance) Public API & MCP (Degraded performance) AI Agents (Degraded performance)

    • monitoring · Sep 01, 2026, 12:29 PM UTC

      Status: Monitoring Infrastructure is back to "normal" state - we are still working on improving the delay to resorb such spikes even more. Timeline (CEST): 13:51 - issues affecting our read cluster started pilling up 13.56 - Autoscalers started kicking in 14:01 - Autoscalers fully resorbed the issue Affected components Admin Dashboard (Operational) Public API & MCP (Operational) AI Agents (Operational) Customer Portal (Operational)

    • resolved · Sep 01, 2026, 06:12 PM UTC

      Status: Resolved The issue didn't reproduce - we implemented a few counter mesure for future occurences. Affected components Admin Dashboard (Operational) Public API & MCP (Operational) AI Agents (Operational) Customer Portal (Operational)

    Latest: Status: Resolved The issue didn't reproduce - we implemented a few counter mesure for future occurences. Affected components Admin Dashboard (Operational) Public API & MCP (Operati…

  5. Resolved —
    Started Aug 27, 2026, 11:05 AM UTC · Resolved Aug 27, 2026, 11:05 AM UTC
    Customer PortalPublic API & MCPAdmin DashboardAI Agents
    Timeline · 4 updates
    • investigating · Aug 27, 2026, 07:50 AM UTC

      Status: Investigating We are investigating why our job processing are being much slower than usual Affected components Admin Dashboard (Degraded performance) Public API & MCP (Degraded performance) AI Agents (Partial outage) Customer Portal (Degraded performance)

    • identified · Aug 27, 2026, 08:00 AM UTC

      Status: Identified we have identified the issue and are working on resolving it asap Affected components Admin Dashboard (Degraded performance) Public API & MCP (Degraded performance) AI Agents (Partial outage) Customer Portal (Degraded performance)

    • monitoring · Aug 27, 2026, 08:30 AM UTC

      Status: Monitoring Our metrics are back to normal, we are still implementing more safeguards in the meantime while we keep monitoring Affected components AI Agents (Operational) Customer Portal (Operational) Admin Dashboard (Operational) Public API & MCP (Operational)

    • resolved · Aug 27, 2026, 11:05 AM UTC

      Status: Resolved We have resolved the incident and improved some of our infra to lower the risk of it happening again with those conditions. Affected components AI Agents (Operational) Customer Portal (Operational) Admin Dashboard (Operational) Public API & MCP (Operational)

    Latest: Status: Resolved We have resolved the incident and improved some of our infra to lower the risk of it happening again with those conditions. Affected components AI Agents (Operatio…

See the full Siit outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 7 incidents View full outage history →