SignOnSite incident

Android Application Crashing

Resolved after 1 day 14 hours, affecting Android App, on March 2, 2025.

resolved Mar 03, 2025, 09:48 PM UTC

An update has been released in the Google Play Store and is now available. Please update to the latest version (4.74.0).

Started
Mar 02, 2025, 07:21 AM UTC
Resolved
Mar 03, 2025, 09:48 PM UTC
Duration
1d 14h
Detected by Pingoru
Mar 02, 2025, 07:21 AM UTC

Affected components

Android App

Update timeline

  1. investigating Mar 02, 2025, 07:21 AM UTC

    We are currently investigating an issue with the latest version of the Android application where the application does not start up.

  2. identified Mar 02, 2025, 07:33 AM UTC

    The issue has been identified and we are working to resolve it.

  3. monitoring Mar 03, 2025, 04:22 AM UTC

    We have submitted an updated Android Application to the Google Play Store and are awaiting their review and release. When released, the working latest app version will be 4.74.0.

  4. resolved Mar 03, 2025, 09:48 PM UTC

    An update has been released in the Google Play Store and is now available. Please update to the latest version (4.74.0).

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