SignalWire incident

AI Services - Degraded Performance

Resolved after 1 day 14 hours, affecting AI (AI), on June 4, 2026.

resolved Jun 05, 2026, 04:04 PM UTC

Between 2026-06-04 02:00 to 2026-06-05 16:04 UTC, a portion of requests to our AI-powered services failed intermittently. The cause was a provider-side change to the authorization scope of the API credentials used by our integration with an upstream AI provider, which caused affected requests to...

Started
Jun 04, 2026, 02:00 AM UTC
Resolved
Jun 05, 2026, 04:04 PM UTC
Duration
1d 14h
Detected by Pingoru
Jun 04, 2026, 02:00 AM UTC

Affected components

AI (AI)

Update timeline

  1. identified Jun 04, 2026, 02:00 AM UTC

    A portion of requests to our AI-powered services are failing intermittently.

  2. resolved Jun 05, 2026, 04:04 PM UTC

    Between 2026-06-04 02:00 to 2026-06-05 16:04 UTC, a portion of requests to our AI-powered services failed intermittently. The cause was a provider-side change to the authorization scope of the API credentials used by our integration with an upstream AI provider, which caused affected requests to...

Your product runs on more than SignalWire

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →