SignalWire incident

Messaging: Delivery Receipts degraded

Resolved after 3 hours 1 minute, affecting SMS (SMS) and MMS (MMS), on May 6, 2026.

identified May 06, 2026, 03:27 PM UTC

Our DCA is reporting issues with DLR deliveries; a subset of Delivery Receipts for concatenated messages will receive an unknown state if submitted via the Conversation or REST APIs. This is currently being investigated by our DCA.

Started
May 06, 2026, 03:27 PM UTC
Resolved
May 06, 2026, 06:28 PM UTC
Duration
3h 1m
Detected by Pingoru
May 06, 2026, 03:27 PM UTC

Affected components

SMS (SMS)MMS (MMS)

Update timeline

  1. identified May 06, 2026, 03:27 PM UTC

    Our DCA is reporting issues with DLR deliveries; a subset of Delivery Receipts for concatenated messages will receive an unknown state if submitted via the Conversation or REST APIs. This is currently being investigated by our DCA.

  2. resolved May 06, 2026, 06:28 PM UTC

    Our DCA has reported the issue is resolved.

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