SignalPath incident
Site CTMS Finance Module Application Performance Degraded
Resolved after 6 hours 8 minutes, affecting TrialPath, on November 12, 2024.
This incident has been resolved. We will continue to monitor the application for any performance concerns.
Affected components
Update timeline
- investigating Nov 12, 2024, 05:35 PM UTC
Some users may experience a service outage with Accounting. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page.
- monitoring Nov 12, 2024, 06:14 PM UTC
SiteCTMS team has identified the issue and deployed a resolution. The team will continue to monitor the situation and finance performance.
- investigating Nov 12, 2024, 08:07 PM UTC
We are continuing to investigate an issue with Accounting. Our team is continuing work to restore the service. We apologize for the inconvenience and will provide updates via the status page.
- resolved Nov 12, 2024, 11:43 PM UTC
This incident has been resolved. We will continue to monitor the application for any performance concerns.
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