SignalPath incident

SiteCTMS - Viewpoint API is offline

Resolved after 1 day 4 hours, affecting API, on October 13, 2026.

monitoring Oct 13, 2026, 11:46 PM UTC

A fix for the Viewpoint API request authentication has been implemented. We are continuing to monitor the results.

Started
Oct 13, 2026, 07:35 PM UTC
Resolved
Oct 14, 2026, 11:38 PM UTC
Duration
1d 4h
Detected by Pingoru
Oct 13, 2026, 07:35 PM UTC

Affected components

API

Update timeline

  1. investigating Oct 13, 2026, 07:35 PM UTC

    An issue has been identified with Viewpoint API request authentication. We are currently investigating this issue.

  2. monitoring Oct 13, 2026, 11:46 PM UTC

    A fix for the Viewpoint API request authentication has been implemented. We are continuing to monitor the results.

  3. resolved Oct 14, 2026, 11:38 PM UTC

    This incident has been resolved.

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