Resolved after 3 hours 39 minutes, affecting API and TrialPath and 1 more, on April 23, 2025.
The SiteCTMS application suite has been fully restored. The on-call team will continue monitor the status of the application.
Affected components
Update timeline
- investigating Apr 23, 2025, 06:39 PM UTC
Currently the SiteCTMS Application is experiencing a total outage. The on-call team is investigating and will post updates as more information comes up
- investigating Apr 23, 2025, 07:55 PM UTC
The CTMS team is still investigating the system outage. The team will continue to post updates as they come up.
- identified Apr 23, 2025, 09:40 PM UTC
SiteCTMS has identified the issue and is working on bringing the application back online fully. The on-call team will continue to provide updates and monitor the system as services become available
- resolved Apr 23, 2025, 10:19 PM UTC
The SiteCTMS application suite has been fully restored. The on-call team will continue monitor the status of the application.
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