Signable incident

Investigating - Public API - Unable to send envelopes

Resolved after 12 minutes, affecting API, on June 15, 2026.

resolved Jun 15, 2026, 01:41 PM UTC

We can confirm that our monitoring is showing that the issues impacting the Public API have been resolved. A full post-mortem will be published as soon as it is available. If you continue to experience problems please contact our support team [email protected]. A full report will be published as soon as we have finished investigating the root cause. Thank you for your patience.

Started
Jun 15, 2026, 01:28 PM UTC
Resolved
Jun 15, 2026, 01:41 PM UTC
Duration
12m
Detected by Pingoru
Jun 15, 2026, 01:28 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 15, 2026, 01:28 PM UTC

    We are investigating an issue impacting the Public API. We will share an update as soon as we have more information. Thank you for your patience.

  2. investigating Jun 15, 2026, 01:29 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 15, 2026, 01:37 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 15, 2026, 01:38 PM UTC

    We have implemented a fix for the issues with the Public API and are monitoring the situation. We will share an update as soon as we can confirm it has been fully resolved. Thank you for your patience. A full report will be published as soon as we have finished investigating the root cause.

  5. monitoring Jun 15, 2026, 01:41 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 15, 2026, 01:41 PM UTC

    We can confirm that our monitoring is showing that the issues impacting the Public API have been resolved. A full post-mortem will be published as soon as it is available. If you continue to experience problems please contact our support team [email protected]. A full report will be published as soon as we have finished investigating the root cause. Thank you for your patience.

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