Seven Senders incident

Colissimo Label API: unable to generate labels.

Resolved after 7 hours 48 minutes, affecting Colissimo API, on July 8, 2026.

monitoring Jul 08, 2026, 09:38 AM UTC

Colissimo/La Poste has implemented a fix, and we can see that labels have been generating without any issues again for about 20 minutes. We are continuing to monitor the situation.

Started
Jul 08, 2026, 08:16 AM UTC
Resolved
Jul 08, 2026, 04:05 PM UTC
Duration
7h 48m
Detected by Pingoru
Jul 08, 2026, 08:16 AM UTC

Affected components

Colissimo API

Update timeline

  1. identified Jul 08, 2026, 08:16 AM UTC

    We are currently experiencing issues with label creation for the Colissimo carrier. The issue originates from the Colissimo API. We have contacted the carrier and are monitoring the situation closely. We will provide updates as soon as we have more information.

  2. monitoring Jul 08, 2026, 09:38 AM UTC

    Colissimo/La Poste has implemented a fix, and we can see that labels have been generating without any issues again for about 20 minutes. We are continuing to monitor the situation.

  3. resolved Jul 08, 2026, 04:05 PM UTC

    This incident has been resolved.

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