Seven Senders incident

Bring Label Creation: Facing issues starting 13.10.2026 12:30PM CEST

Resolved after 20 minutes, affecting API, on October 13, 2026.

identified Oct 13, 2026, 10:53 AM UTC

Dear customer, We are currently facing issues with the Label API. Therefore we are not able to create labels for the carrier Bring. We already reached out to the responsable team and waiting for them to resolve the issue. Please note, this only affects the API connection and the offline integration of the carrier Bring. All other carriers are up and running! On behalf of &senders, we apologize for any inconvenience this may cause.

Started
Oct 13, 2026, 10:53 AM UTC
Resolved
Oct 13, 2026, 11:14 AM UTC
Duration
20m
Detected by Pingoru
Oct 13, 2026, 10:53 AM UTC

Affected components

API

Update timeline

  1. identified Oct 13, 2026, 10:53 AM UTC

    Dear customer, We are currently facing issues with the Label API. Therefore we are not able to create labels for the carrier Bring. We already reached out to the responsable team and waiting for them to resolve the issue. Please note, this only affects the API connection and the offline integration of the carrier Bring. All other carriers are up and running! On behalf of &senders, we apologize for any inconvenience this may cause.

  2. resolved Oct 13, 2026, 11:14 AM UTC

    This incident has been resolved.

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