Seven Senders incident

Missing tracking updates of SEUR Shipments

Resolved after 52 minutes, affecting Tracking and Shop SQS, on May 15, 2025.

investigating May 15, 2025, 01:46 PM UTC

We are not receiving tracking updates from Seur. Our team is in contact with the carrier. We are actively working on resolving the issue with the highest priority.

Started
May 15, 2025, 01:46 PM UTC
Resolved
May 15, 2025, 02:38 PM UTC
Duration
52m
Detected by Pingoru
May 15, 2025, 01:46 PM UTC

Affected components

TrackingShop SQS

Update timeline

  1. investigating May 15, 2025, 01:46 PM UTC

    We are not receiving tracking updates from Seur. Our team is in contact with the carrier. We are actively working on resolving the issue with the highest priority.

  2. resolved May 15, 2025, 02:38 PM UTC

    This incident has been resolved.

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