Resolved after 1 hour 6 minutes, affecting Tracking and Shop SQS, on July 15, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
TrackingShop SQS
Update timeline
- investigating Jul 15, 2025, 02:15 PM UTC
We are currently experiencing an incident causing a delay of approximately one hour in processing tracking updates. Our team is actively investigating the issue.
- identified Jul 15, 2025, 03:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 15, 2025, 03:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 15, 2025, 03:21 PM UTC
This incident has been resolved.
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