Seven Senders incident

EVRI API Issue – Investigation in Progress

Resolved after 9 hours 58 minutes, affecting Evri UK, on August 14, 2025.

investigating Aug 14, 2025, 09:58 AM UTC

We are currently experiencing issues with EVRI’s API, which is causing partial error messages for some label requests. We have already contacted the carrier and are awaiting their resolution. We sincerely apologize for the inconvenience on behalf of EVRI. Please note: This issue only affects the API connection with EVRI. The offline integration for EVRI, as well as all other carriers, is fully operational.

Started
Aug 14, 2025, 09:58 AM UTC
Resolved
Aug 14, 2025, 07:56 PM UTC
Duration
9h 58m
Detected by Pingoru
Aug 14, 2025, 09:58 AM UTC

Affected components

Evri UK

Update timeline

  1. investigating Aug 14, 2025, 09:58 AM UTC

    We are currently experiencing issues with EVRI’s API, which is causing partial error messages for some label requests. We have already contacted the carrier and are awaiting their resolution. We sincerely apologize for the inconvenience on behalf of EVRI. Please note: This issue only affects the API connection with EVRI. The offline integration for EVRI, as well as all other carriers, is fully operational.

  2. resolved Aug 14, 2025, 07:56 PM UTC

    This incident has been resolved.

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