Serval incident

Issues interacting with agents

Resolved on April 1, 2026.

resolved Apr 01, 2026, 04:08 PM UTC

Type: Incident Duration: 53 minutes Affected Components: Workflows Apr 1, 16:08:26 GMT+0 - Investigating - We are currently investigating reports of slow or unresponsive agent interactions (interacting with Serval via Slack, or creating a new Workflow). Apr 1, 16:23:19 GMT+0 - Monitoring - We have identified and implemented a fix and are monitoring recovery of services. Apr 1, 17:01:02 GMT+0 - Resolved - Availability and performance metrics have returned to baseline. This incident has been resolved.

Started: Apr 01, 2026, 04:08 PM UTC
Resolved: Apr 01, 2026, 04:08 PM UTC
Duration: –
Detected by Pingoru: Apr 01, 2026, 04:08 PM UTC

Update timeline

resolved Apr 01, 2026, 04:08 PM UTC

Type: Incident Duration: 53 minutes Affected Components: Workflows Apr 1, 16:08:26 GMT+0 - Investigating - We are currently investigating reports of slow or unresponsive agent interactions (interacting with Serval via Slack, or creating a new Workflow). Apr 1, 16:23:19 GMT+0 - Monitoring - We have identified and implemented a fix and are monitoring recovery of services. Apr 1, 17:01:02 GMT+0 - Resolved - Availability and performance metrics have returned to baseline. This incident has been resolved.

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