Serval incident
Degraded performance loading workflows
Resolved after 9 hours 15 minutes, affecting Overall and Workflows, on April 22, 2026.
We have confirmed fixes have resolved performance issues. We are implementing performance fixes across all services to improve performance and reliability moving forward.
Affected components
Update timeline
- identified Apr 22, 2026, 05:15 PM UTC
We are continuing to work on a fix for this incident.
- monitoring Apr 22, 2026, 05:59 PM UTC
We implemented a fix and are currently monitoring the result.
- monitoring Apr 22, 2026, 10:00 PM UTC
We have mitigated issues contributing to performance and workflow service availability and are continuing to investigate further reports of degraded performance. We will provide an update at 4 PM PT or earlier as our mitigation efforts progress.
- monitoring Apr 22, 2026, 11:14 PM UTC
We are continuing to work on performance improvements. We will provide an update at 5 PM PT or earlier as our mitigation efforts progress.
- monitoring Apr 23, 2026, 12:06 AM UTC
We are continuing to work on performance improvements. We will provide an update at 6 PM PT or earlier as our mitigation efforts progress.
- monitoring Apr 23, 2026, 12:59 AM UTC
We are working on additional fixes to improve workflow performance and availability. We will provide an update at 7PM or earlier as work progresses.
- monitoring Apr 23, 2026, 02:02 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Apr 23, 2026, 02:31 AM UTC
We have confirmed fixes have resolved performance issues. We are implementing performance fixes across all services to improve performance and reliability moving forward.
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