Serval incident

Errors processing large PDFs in the Responses API

Minor Vendor's status page →

Resolved after 4 hours 25 minutes, affecting OpenAI, on October 6, 2026.

identified Oct 06, 2026, 04:39 PM UTC

We are implementing the mitigation.

Started
Oct 06, 2026, 03:45 PM UTC
Resolved
Oct 06, 2026, 08:11 PM UTC
Duration
4h 25m
Detected by Pingoru
Oct 06, 2026, 03:45 PM UTC

Affected components

OpenAI

Update timeline

  1. investigating Oct 06, 2026, 03:45 PM UTC

    We are investigating the issue for the listed services.

  2. identified Oct 06, 2026, 04:39 PM UTC

    We are implementing the mitigation.

  3. resolved Oct 06, 2026, 08:11 PM UTC

    All impacted services have now fully recovered.

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