Serval incident

Errors processing large PDFs in the Responses API

Minor

Resolved after 4 hours 25 minutes, affecting Third Party: OpenAI (Third Party: OpenAI → APIs → Responses), on October 6, 2026.

identified Oct 06, 2026, 04:39 PM UTC

We are implementing the mitigation.

Affected components

Third Party: OpenAI (Third Party: OpenAI → APIs → Responses)

investigating Oct 06, 2026, 03:45 PM UTC

We are investigating the issue for the listed services.
identified Oct 06, 2026, 04:39 PM UTC

We are implementing the mitigation.
resolved Oct 06, 2026, 08:11 PM UTC

All impacted services have now fully recovered.

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