Serval incident

Degraded performance with help agent

Minor

Resolved after 30 minutes, affecting Application, on September 3, 2026.

resolved Sep 03, 2026, 11:00 AM UTC

We identified and addressed a period of increased load that impacted workflow runs from approximately 01:40 to 03:40 AM PT. We are implementing longer term fixes for this class of issue. This incident has been resolved.

Started
Sep 03, 2026, 10:30 AM UTC
Resolved
Sep 03, 2026, 11:00 AM UTC
Duration
30m
Detected by Pingoru
Sep 03, 2026, 10:30 AM UTC

Affected components

Application

Update timeline

  1. investigating Sep 03, 2026, 10:30 AM UTC

    We are currently investigating this incident.

  2. resolved Sep 03, 2026, 11:00 AM UTC

    We identified and addressed a period of increased load that impacted workflow runs from approximately 01:40 to 03:40 AM PT. We are implementing longer term fixes for this class of issue. This incident has been resolved.

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