Resolved after 1 hour 55 minutes, affecting Web Portal, on January 5, 2026.
We are continuing to see stability across all pages in Sense, and no longer seeing this delay occur after monitoring. If you believe you're still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate further case by case.
Affected components
Update timeline
- investigating Jan 05, 2026, 06:05 PM UTC
We have received reports of the All Records tab showing delays or not loading results in Sense. Our team is actively investigating this issue and we’ll provide updates as they become available.
- monitoring Jan 05, 2026, 06:55 PM UTC
After review, our team has identified the issue and a fix has been deployed. We are seeing this page load as expected once more and all records are now populating. We will continue to monitor to ensure this issue does not recur or any downstream errors populate. If you believe you're still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate further.
- resolved Jan 05, 2026, 08:01 PM UTC
We are continuing to see stability across all pages in Sense, and no longer seeing this delay occur after monitoring. If you believe you're still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate further case by case.
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