Sense incident

Sense Learning Center Database Issues

Resolved after 1 day, affecting Sense Learning Center, on August 19, 2026.

resolved Aug 20, 2026, 01:50 PM UTC

Our team has confirmed the Sense Learning Portal has been restored and available for use once more. If you believe you are still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will review on a case by case basis.

Started
Aug 19, 2026, 01:02 PM UTC
Resolved
Aug 20, 2026, 01:50 PM UTC
Duration
1d
Detected by Pingoru
Aug 19, 2026, 01:02 PM UTC

Affected components

Sense Learning Center

Update timeline

  1. identified Aug 19, 2026, 01:02 PM UTC

    We have received notifications that our Sense Learning Center is down for all users. We have identified the issue and actively working on a fix. We expect the Learning Center to be restored within the next 24 hours. No active Sense products are affected by this outage. For needed documentation, please go to https://support.sensehq.co/hc/en-us in the meantime

  2. resolved Aug 20, 2026, 01:50 PM UTC

    Our team has confirmed the Sense Learning Portal has been restored and available for use once more. If you believe you are still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will review on a case by case basis.

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