Sense incident

Message failure due to Verizon Outage

Resolved after 16 hours 12 minutes, affecting SMS Delivery, on January 14, 2026.

resolved Jan 15, 2026, 01:30 PM UTC

Widespread verizon outage has been resolved and SMS deliverability is expected to return to normal. If you believe you're still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate further."

Started
Jan 14, 2026, 09:17 PM UTC
Resolved
Jan 15, 2026, 01:30 PM UTC
Duration
16h 12m
Detected by Pingoru
Jan 14, 2026, 09:17 PM UTC

Affected components

SMS Delivery

Update timeline

  1. identified Jan 14, 2026, 09:17 PM UTC

    Verizon is currently facing major nationwide outage which is leading to high rate of deliverability failures or delays. This is not originating from Sense and we are continously tracking the same with our downstream providers and will provide updates as soon as we receive them.

  2. resolved Jan 15, 2026, 01:30 PM UTC

    Widespread verizon outage has been resolved and SMS deliverability is expected to return to normal. If you believe you're still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate further."

Your product runs on more than Sense

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →