Resolved on August 22, 2025.
Users experienced login issues starting around 2:00 PM IST today in the TRM module of the Sense platform, which impacted their ability to access accounts. Our team quickly identified the cause and deployed a fix. We are now seeing successful login attempts across users. We will continue to monitor closely to ensure stability. If you are still experiencing login issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new.
Update timeline
- resolved Aug 22, 2025, 10:00 AM UTC
Users experienced login issues starting around 2:00 PM IST today in the TRM module of the Sense platform, which impacted their ability to access accounts. Our team quickly identified the cause and deployed a fix. We are now seeing successful login attempts across users. We will continue to monitor closely to ensure stability. If you are still experiencing login issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new.
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