Resolved on September 8, 2025.
Our team identified an issue starting at 3am PST that prevented some users from being able to login to Sense through the Web or Mobile app. This issue was identified and resolved by 6am PST, and all users should be able to login as expected once more. If you believe you're still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and we will review case by case.
Update timeline
- resolved Sep 08, 2025, 02:33 PM UTC
Our team identified an issue starting at 3am PST that prevented some users from being able to login to Sense through the Web or Mobile app. This issue was identified and resolved by 6am PST, and all users should be able to login as expected once more. If you believe you're still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and we will review case by case.
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