Sense Energy incident

2026-07-21 Partial Service Outage

Resolved after 6 hours 38 minutes, affecting Login and Sense Client API and 1 more, on July 21, 2026.

monitoring Jul 21, 2026, 04:08 PM UTC

The service outage has been resolved and we are monitoring performance. There is still some increased latency on some services. Next update: 1pm ET

Started
Jul 21, 2026, 02:08 PM UTC
Resolved
Jul 21, 2026, 08:46 PM UTC
Duration
6h 38m
Detected by Pingoru
Jul 21, 2026, 02:08 PM UTC

Affected components

LoginSense Client APISense Realtime APIPush Notifications

Update timeline

  1. investigating Jul 21, 2026, 02:08 PM UTC

    We are currently investigating reports of service outage as of 6am ET today.

  2. monitoring Jul 21, 2026, 04:08 PM UTC

    The service outage has been resolved and we are monitoring performance. There is still some increased latency on some services. Next update: 1pm ET

  3. resolved Jul 21, 2026, 08:46 PM UTC

    This incident has been resolved as of 1pm ET

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