Resolved after 2 hours 18 minutes, affecting Login, on August 15, 2026.
A communications problem in National Grid's network in Massachusetts is preventing customers from setting up Sense with their meter. The outage is being investigated.
Affected components
Login
Update timeline
- investigating Aug 15, 2026, 06:42 PM UTC
A communications problem in National Grid's network in Massachusetts is preventing customers from setting up Sense with their meter. The outage is being investigated.
- resolved Aug 15, 2026, 09:37 PM UTC
This incident has been resolved.
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