Scrive incident

eID hub - degraded performance

Resolved after 16 hours 10 minutes, affecting eID Hub API, on November 25, 2025.

investigating Nov 25, 2025, 03:39 PM UTC

We’re currently experiencing degraded performance with eIDhub. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. Updates will follow in a timely manner.

Started
Nov 25, 2025, 03:39 PM UTC
Resolved
Nov 26, 2025, 07:49 AM UTC
Duration
16h 10m
Detected by Pingoru
Nov 25, 2025, 03:39 PM UTC

Affected components

eID Hub API

Update timeline

  1. investigating Nov 25, 2025, 03:39 PM UTC

    We’re currently experiencing degraded performance with eIDhub. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. Updates will follow in a timely manner.

  2. resolved Nov 26, 2025, 07:49 AM UTC

    This incident has been resolved.

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