Resolved after 23 minutes, affecting Onfido, on December 9, 2025.
Update from Onfido: "The API is now fully available. We are monitoring the situation."
Affected components
Onfido
Update timeline
- identified Dec 09, 2025, 11:42 AM UTC
The external provider Onfido is experiencing a partial outage. We are monitoring the situation and will provide and update as it's resolved.
- monitoring Dec 09, 2025, 11:47 AM UTC
Update from Onfido: "The API is now fully available. We are monitoring the situation."
- resolved Dec 09, 2025, 12:06 PM UTC
This incident has been resolved.
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