Resolved after 49 minutes, affecting Chat, on March 12, 2026.
Our chat service is currently experiencing a partial outage. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chat assistant on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected].
Affected components
Update timeline
- investigating Mar 12, 2026, 03:14 PM UTC
Our chat service is currently experiencing a partial outage. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chat assistant on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected].
- resolved Mar 12, 2026, 03:59 PM UTC
This incident has been resolved.
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