Scrive incident

SMS delivery issues

Resolved after 42 minutes, affecting SMS delivery and SMS OTP, on April 20, 2026.

investigating Apr 20, 2026, 02:47 PM UTC

We are currently experiencing delays in SMS deliveries, and our team is actively investigating the cause. Users sending invitations or confirmations via SMS may be affected. We apologize for the inconvenience this may cause. In the meantime, in possible, you can use an alternative delivery method such as Email, Link Only, or In-person meeting to continue your workflows. We’ll share updates here as soon as more information becomes available.

Started
Apr 20, 2026, 02:47 PM UTC
Resolved
Apr 20, 2026, 03:29 PM UTC
Duration
42m
Detected by Pingoru
Apr 20, 2026, 02:47 PM UTC

Affected components

SMS deliverySMS OTP

Update timeline

  1. investigating Apr 20, 2026, 02:47 PM UTC

    We are currently experiencing delays in SMS deliveries, and our team is actively investigating the cause. Users sending invitations or confirmations via SMS may be affected. We apologize for the inconvenience this may cause. In the meantime, in possible, you can use an alternative delivery method such as Email, Link Only, or In-person meeting to continue your workflows. We’ll share updates here as soon as more information becomes available.

  2. resolved Apr 20, 2026, 03:29 PM UTC

    This incident has been resolved.

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