Scaleway incident

[BILL] - Duplicate PDF documents for Scaleway Italia customers

Resolved after 8 hours 10 minutes, affecting Billing, on September 1, 2026.

monitoring Sep 01, 2026, 07:06 AM UTC

Root cause is found and a fix has been deployed. Display and listing of PDF documents should be nominal

Started
Sep 01, 2026, 06:39 AM UTC
Resolved
Sep 01, 2026, 02:49 PM UTC
Duration
8h 10m
Detected by Pingoru
Sep 01, 2026, 06:39 AM UTC

Affected components

Billing

Update timeline

  1. investigating Sep 01, 2026, 06:39 AM UTC

    Issue with invoice PDF document listing in the console for SCW Italia customers

  2. monitoring Sep 01, 2026, 07:06 AM UTC

    Root cause is found and a fix has been deployed. Display and listing of PDF documents should be nominal

  3. resolved Sep 01, 2026, 02:49 PM UTC

    This incident has been resolved.

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