Is Scaleway down?

Last checked 7m ago
Current status
Scaleway has degraded performance

8 active incidents: san-dc2-7 unreachable, [Support] Delays in ticket processing · +6 more

Official status page: https://status.scaleway.com · Polled every 5 minutes · 72 components tracked

Scaleway is reporting degraded performance right now (last checked 7m ago). Services are up but slower or partially failing.

Real-time Scaleway status, recent outages, and incident history — pulled directly from Scaleway's official status page at https://status.scaleway.com every 5 minutes. Pingoru tracks 72 Scaleway services and has captured 175 incidents in the last 90 days (97.08% uptime). Get email, Slack, Discord, or webhook alerts the moment Scaleway reports a new incident — free for 5 monitors, no credit card.

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Scaleway uptime 97.08% uptime · past 90 days
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Active incidents 7

  1. Ongoing ● 2d
    Started Sep 18, 2026, 01:45 PM UTC
    SAN
    Timeline · 1 update
    • monitoring · Sep 18, 2026, 01:45 PM UTC

      A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01. The service is now up for the clients using this node We are monitoring closely for any new issues on the node and may need another downtime if the hardware issue persist.

    Latest: A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01. The service is now up for the clients using this node We are monitoring closely for any new …

  2. Ongoing ● 6d 1h
    Started Sep 14, 2026, 01:11 PM UTC
    Excellence
    Timeline · 1 update
    • identified · Sep 14, 2026, 01:11 PM UTC

      Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.

    Latest: Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.

  3. Ongoing ● 6d 3h
    Started Sep 14, 2026, 10:49 AM UTC
    Excellence
    Timeline · 2 updates
    • investigating · Sep 14, 2026, 10:49 AM UTC

      Due to an issue with our phone system, only ticket and live chat assistance are currently available. We are currently investigating the situation and will update this status as soon as we have more information.

    • investigating · Sep 18, 2026, 04:15 PM UTC

      We are continuing to investigate this issue.

    Latest: We are continuing to investigate this issue.

  4. Ongoing ● 10d 4h
    Started Sep 10, 2026, 10:06 AM UTC
    Generative API
    Timeline · 1 update
    • investigating · Sep 10, 2026, 10:06 AM UTC

      [09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout [10/09 - 9:00] The incident has been mitigated and response times are back to normal

    Latest: [09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout [10/09 - 9:00] The incident has been mitigated and response times are back to no…

  5. Ongoing ● 18d
    Started Sep 02, 2026, 01:44 PM UTC
    pl-waw-3VPC
    Timeline · 2 updates
    • monitoring · Sep 02, 2026, 01:44 PM UTC

      Since 11h yesterday, part of the traffic exiting or reaching waw3 was blackholed. The issue is fixed now since 15h30

    • monitoring · Sep 02, 2026, 01:58 PM UTC

      We are continuing to monitor for any further issues.

    Latest: We are continuing to monitor for any further issues.

+2 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days
  1. Resolved 29m
    Started Sep 18, 2026, 02:29 PM UTC · Resolved Sep 18, 2026, 02:58 PM UTC
    Hosting
    Timeline · 2 updates
    • investigating · Sep 18, 2026, 02:29 PM UTC

      We are currently investigating on an issue on the webmail interface.

    • resolved · Sep 18, 2026, 02:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved
    Started Sep 17, 2026, 07:59 AM UTC · Resolved Sep 17, 2026, 07:59 AM UTC
    Cockpit
    Timeline · 1 update
    • resolved · Sep 17, 2026, 07:59 AM UTC

      From ~9:30 to ~9:45, some of our components were not able to start after ingesting some data. A small portion of customers may have missing data in this time range

    Latest: From ~9:30 to ~9:45, some of our components were not able to start after ingesting some data. A small portion of customers may have missing data in this time range

  3. Resolved
    Started Sep 16, 2026, 01:52 PM UTC · Resolved Sep 16, 2026, 01:52 PM UTC
    Instances
    Timeline · 1 update
    • resolved · Sep 16, 2026, 01:52 PM UTC

      VMs with new subnet may have had issues with dns resolutions

    Latest: VMs with new subnet may have had issues with dns resolutions

  4. Resolved 1h 34m
    Started Sep 16, 2026, 06:22 AM UTC · Resolved Sep 16, 2026, 07:57 AM UTC
    fr-par-2Instances
    Timeline · 3 updates
    • investigating · Sep 16, 2026, 06:22 AM UTC

      We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information. The incident began yesterday at 5:00 p.m. UTC+1

    • monitoring · Sep 16, 2026, 07:13 AM UTC

      The issue should be resolved in most destinations, our team is taking the necessary steps to ensure it works everywhere.

    • resolved · Sep 16, 2026, 07:57 AM UTC

      The issue has been resolved. If you are still experiencing issues, we invite you to create a support ticket.

    Latest: The issue has been resolved. If you are still experiencing issues, we invite you to create a support ticket.

  5. Resolved 13h 53m
    Started Sep 15, 2026, 05:03 PM UTC · Resolved Sep 16, 2026, 06:56 AM UTC
    Generative API
    Timeline · 2 updates
    • investigating · Sep 15, 2026, 05:03 PM UTC

      [17:20] A network issue causes an internal component to be unreachable, preventing the dedicated deployment to start properly.

    • resolved · Sep 16, 2026, 06:56 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Scaleway outage history

145 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 150 incidents View full outage history →