Scaleway incident

[GAPI] - Gemma-4 infinite loops in response instabilities

Resolved after 1 day 20 hours, affecting Generative API, on July 28, 2026.

monitoring Jul 28, 2026, 05:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 28, 2026, 12:31 PM UTC
Resolved
Jul 30, 2026, 08:58 AM UTC
Duration
1d 20h
Detected by Pingoru
Jul 28, 2026, 12:31 PM UTC

Affected components

Generative API

Update timeline

  1. investigating Jul 28, 2026, 12:31 PM UTC

    Users might experiment infinite loops in responses in case of multi turn tool_call requests using model gemma-4-26b-a4b-it

  2. monitoring Jul 28, 2026, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2026, 08:58 AM UTC

    This incident has been resolved.

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