Scaleway incident

[Serverless SQL DB] - [fr-par1] - Slow cold starts

Resolved after 2 days 23 hours, affecting Serverless-Database, on July 17, 2026.

monitoring Jul 17, 2026, 03:36 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 17, 2026, 10:04 AM UTC
Resolved
Jul 20, 2026, 09:38 AM UTC
Duration
2d 23h
Detected by Pingoru
Jul 17, 2026, 10:04 AM UTC

Affected components

Serverless-Database

Update timeline

  1. investigating Jul 17, 2026, 10:04 AM UTC

    Customers may encounter slowdowns in database cold starts, which can take up to 30 seconds.

  2. monitoring Jul 17, 2026, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2026, 09:38 AM UTC

    This incident has been resolved.

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