Scaleway incident
[Key Manager] - [fr-par] Request timeouts due to migration issue
Resolved after 5 days, affecting Secret Manager, on July 1, 2026.
The issue has been fixed at 1:20 pm. Sorry for the inconvenience caused.
Affected components
Update timeline
- identified Jul 01, 2026, 09:48 AM UTC
Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component.
- identified Jul 01, 2026, 09:57 AM UTC
Creations and deletions on Key Manager and Secret Manager may fail for some clients. Access to keys and secrets is not impacted. Our team is investigating the issue.
- identified Jul 01, 2026, 09:58 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 01, 2026, 11:37 AM UTC
Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component. The issue is currently being monitored and we are working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.
- monitoring Jul 01, 2026, 12:33 PM UTC
The issue has been fixed at 1:20 pm. Sorry for the inconvenience caused.
- resolved Jul 06, 2026, 09:49 AM UTC
This incident has been resolved.
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