Scaleway incident

[Generative APIs] - [all] gemma4-26b-a4b-it model instabilities

Resolved after 12 days, affecting Generative API, on June 27, 2026.

identified Jul 06, 2026, 08:14 AM UTC

We are still working on a fix. We will deploy the fix this week and it should resolve this matter.

Affected components

Generative API

identified Jun 27, 2026, 01:07 PM UTC

Customers may experience transient 5xx errors when using the gemma4-26b-a4b-it model due to instabilities on an internal component. The problem has been identified and we are working on a fix. Retrying the requests after a short delay will succeed.
identified Jul 06, 2026, 08:14 AM UTC

We are still working on a fix. We will deploy the fix this week and it should resolve this matter.
resolved Jul 09, 2026, 01:30 PM UTC

This incident has been resolved.

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