Scaleway incident
[Network infrastructure] - [DC5][PAR-2] Public network issue
Resolved after 3 hours 1 minute, affecting fr-par-2 and Elastic Metal, on June 22, 2026.
Everything is back to normal. Services are up and running. If you are still encountering an issue, please contact our support team.
Affected components
Update timeline
- investigating Jun 22, 2026, 09:23 AM UTC
Customers may experience a partial outage of public network connectivity on Elastic Metal servers in PAR2.
- identified Jun 22, 2026, 10:02 AM UTC
The root cause has been found. A fix is being deployed.
- monitoring Jun 22, 2026, 10:08 AM UTC
The fix has been deployed. Services are up and running. We are monitoring the situation and we will provide more information and a post mortem once the incident is fully resolved.
- monitoring Jun 22, 2026, 10:21 AM UTC
During routine maintenance, a new configuration was deployed to our backbone routers managing traffic for fr-par-2. An unforeseen configuration conflict resulted in a total loss of public connectivity (blackholing) for all Elastic Metal servers. The configuration was pushed at 08:42 UTC for both IPv4 and IPv6. IPv4 was rollback at 09:20 and IPv6 was rollback at 09:45, restoring all connectivity.
- resolved Jun 22, 2026, 12:24 PM UTC
Everything is back to normal. Services are up and running. If you are still encountering an issue, please contact our support team.
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