Scaleway incident

[Network infrastructure] - [nl-ams] A Dedibox Router has rebooted in Room H6 Rack 6.12

Resolved after 15 days 1 hour, affecting Dedibox, on June 16, 2026.

investigating Jun 16, 2026, 07:37 AM UTC

Some customers may have experienced network connectivity issues in AMS1 Room H6 Rack 6.12.17 6.12.29 6.12.60 6.12.67 and 6.12.71 to 6.12.75 We are investigating to know the root cause linked to this reboot.

Started
Jun 16, 2026, 07:37 AM UTC
Resolved
Jul 01, 2026, 09:06 AM UTC
Duration
15d 1h
Detected by Pingoru
Jun 16, 2026, 07:37 AM UTC

Affected components

Dedibox

Update timeline

  1. investigating Jun 16, 2026, 07:37 AM UTC

    Some customers may have experienced network connectivity issues in AMS1 Room H6 Rack 6.12.17 6.12.29 6.12.60 6.12.67 and 6.12.71 to 6.12.75 We are investigating to know the root cause linked to this reboot.

  2. resolved Jul 01, 2026, 09:06 AM UTC

    A maintenance will be planned in July to replace the faulty device

Your product runs on more than Scaleway

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →