Scaleway incident
[Dedibox] - [AMS1] Switch rebooted in Room H6 Rack 6.12
Resolved after 1 hour 19 minutes, affecting Dedibox, on June 15, 2026.
The root cause was due to a hardware issue on the switch. We will do a replacement in a near future. A separate maintenance will be created to prevent any further issue. All servers linked to this switch and racks are up and running.
Affected components
Update timeline
- investigating Jun 15, 2026, 09:00 AM UTC
Some customers may have experienced network connectivity issues in the AMS1 AZ due to a unexpected network switch reboot. The issue has now been resolved. All relevant teams are investigating the incident to determine the root cause and prevent similar issues in the future.
- investigating Jun 15, 2026, 09:21 AM UTC
We are continuing to investigate this issue.
- investigating Jun 15, 2026, 09:28 AM UTC
The issue has now been resolved. All relevant teams are investigating the incident to determine the root cause and prevent similar issues in the future.
- resolved Jun 15, 2026, 10:20 AM UTC
The root cause was due to a hardware issue on the switch. We will do a replacement in a near future. A separate maintenance will be created to prevent any further issue. All servers linked to this switch and racks are up and running.
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