Scaleway incident
[SUPPORT] [ELEMENTS] - Error 500 when creating or viewing a ticket
Major Vendor's status page →
Resolved after 1 hour 50 minutes, affecting Excellence, on May 28, 2026.
We have received reports of a 500 error occurring when creating or opening a ticket, making these actions impossible.
Affected components
Excellence
Update timeline
- investigating May 28, 2026, 06:15 PM UTC
We have received reports of a 500 error occurring when creating or opening a ticket, making these actions impossible.
- resolved May 28, 2026, 08:05 PM UTC
The issue has been resolved We apologise for any inconvenience caused
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