Scaleway incident

[BLKS] - [PAR3-DC4]-Elevated error rates for Block Storage in the fr-par-3 zone

Resolved after 16 hours 56 minutes, affecting fr-par-3 and Block Storage and 1 more, on May 28, 2026.

resolved May 29, 2026, 09:05 AM UTC

Some ongoing work on a construction site above the datacenter has impacted the cooling system, we have seen a rise of temperature triggering some hardware safety measure. Temperature is now under control, our datacenter provider is monitoring closely the situation and ready to deploy fallback solution if needed. Due to the hardware safety measure you may have seen impact on your read/write operation between 17:35 UTC+2 to 18:14 UTC+2 May 28th.

Started
May 28, 2026, 04:08 PM UTC
Resolved
May 29, 2026, 09:05 AM UTC
Duration
16h 56m
Detected by Pingoru
May 28, 2026, 04:08 PM UTC

Affected components

fr-par-3Block StorageData WarehouseDatabasesKubernetes KapsuleLoad BalancerKafka

Update timeline

  1. investigating May 28, 2026, 04:08 PM UTC

    We are investigating performance degradation affecting Block Storage volumes in fr-par-3. Connectivity issues may result in intermittent request failures.

  2. resolved May 29, 2026, 09:05 AM UTC

    Some ongoing work on a construction site above the datacenter has impacted the cooling system, we have seen a rise of temperature triggering some hardware safety measure. Temperature is now under control, our datacenter provider is monitoring closely the situation and ready to deploy fallback solution if needed. Due to the hardware safety measure you may have seen impact on your read/write operation between 17:35 UTC+2 to 18:14 UTC+2 May 28th.

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