Scaleway incident

[EM Labs] - [fr-par-2] RV-1 server boot loop issue

Resolved after 12 days 22 hours, affecting fr-par-2, on May 26, 2026.

monitoring Jun 08, 2026, 11:45 AM UTC

The issue has been fixed. Servers are no longer stuck in a boot loop state. We are still monitoring the situation and ensuring that our fix will work long‑term.

Started
May 26, 2026, 01:28 PM UTC
Resolved
Jun 08, 2026, 11:49 AM UTC
Duration
12d 22h
Detected by Pingoru
May 26, 2026, 01:28 PM UTC

Affected components

fr-par-2

Update timeline

  1. investigating May 26, 2026, 01:28 PM UTC

    Since Friday, after the DC5 operator room electrical incident. EM-RV1 seems to be stuck in a boot loop, unable to boot successfully from the network. In the meantime, do not reboot your system Also, you will not be able to create new EM-RV1 server and booting them

  2. monitoring Jun 08, 2026, 11:45 AM UTC

    The issue has been fixed. Servers are no longer stuck in a boot loop state. We are still monitoring the situation and ensuring that our fix will work long‑term.

  3. resolved Jun 08, 2026, 11:49 AM UTC

    This incident has been resolved.

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