Scaleway incident
[Identity and Access Management] - [world] API unavailable
Resolved after 3 hours 14 minutes, affecting APIs, on May 19, 2026.
From 10:55AM CET to 11:01AM CET, an incident occured on the IAM service. Impacts include: -All management actions on Groups, Policies, Applications, API keys ans Users were impossible -Some console users may have been automatically logged out -Login on console was unavailable -Some products with direct dependencies on IAM were partly unavailable on some limited control plane endpoints, mostly on Create endpoints: SSH keys, Kubernetes, MongoDB, Serverless products, Block Storage, Edge Services, VPC Secret Manager. A fix has been deployed on 11:01 CET, immediately fixing root cause and all impacts. Our teams are monitoring the issue.
Affected components
Update timeline
- investigating May 19, 2026, 09:07 AM UTC
Customers may experience API errors when interacting with Identity and Access Management due to an internal dependency issue. Impact from 10.55 am to 11.01 am
- monitoring May 19, 2026, 09:19 AM UTC
From 10:55AM CET to 11:01AM CET, an incident occured on the IAM service. Impacts include: -All management actions on Groups, Policies, Applications, API keys ans Users were impossible -Some console users may have been automatically logged out -Login on console was unavailable -Some products with direct dependencies on IAM were partly unavailable on some limited control plane endpoints, mostly on Create endpoints: SSH keys, Kubernetes, MongoDB, Serverless products, Block Storage, Edge Services, VPC Secret Manager. A fix has been deployed on 11:01 CET, immediately fixing root cause and all impacts. Our teams are monitoring the issue.
- resolved May 19, 2026, 12:22 PM UTC
This incident has been resolved.
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